In the past year, we have engaged with our customers through our portfolio of over 1,000 stores, 7 online stores, 7 websites, Facebook pages, personalised emails, blogs and competitions, SMS, customer service calls . . .all to sell one garment every second.
We have one of the largest women’s customer communities in Australasia with over 7 million members. We can reach over 3 million members through email. Our members’ loyalty is high, representing over 80% of sales.